O&M Service

Hotline & Remote Operation

SMART OPERATIONS offers remote support and assistance solutions, by telephone and/or internet.

 Internet Assistance:

Last generation industrial plants are equipped with remote control system and SCADAs in order to automate and monitoring the whole plant. Thanks to internet connection our technicians can be connected to the SCADA and check & control the process parameters and system incidents.

Thus, SMART OPERATIONS offers a remote support service for the plant management and to resolve the common incidents during the industrial process.

Telephone assistance:

SMART OPERATIONS also provides to their clients an assistance and support service by phone. Thus, any kind of incident could be diagnose and resolve by the fast and efficiency way.

In order to complete the technical service required by the client, SMART OPERATIONS includes as well the plant operation service in its scope of services.